Course Type: Interactive E-Learning Platform – Amadeus Global Distribution System
Course Overview
An interactive, scenario-driven e-learning programme developing practical skills in pricing and issuing airline tickets using the Amadeus GDS. Participants gain hands-on practice in a highly realistic simulated GDS environment — performing fare searches, interpreting rules, retrieving bookings, and issuing tickets with confidence.
What You Will Learn
- Price and ticket airline journeys using Amadeus
- Identify how fares are applied to different journey types
- Read, interpret, and apply routing and fare rules
- Retrieve and interpret fare quotes, rules, and tickets
- Issue airline tickets in compliance with IATA standards
Key Learning Areas
- Fare selection process and journey types
- Pricing units versus fare components
- Reading fare rules — penalties and fare conditions
- Mileage fares and pricing principles
- Reading fare calculation lines
- Relevant IATA definitions and resolutions
Who Should Enroll
- Reservation and ticketing desk agents
- Travel agents and airline ticketing agents
- BPO and call centre agents
- Travel and airline professionals involved in issuing air tickets
Certification
Participants who successfully pass the final examination will be awarded an IATA Certificate of Completion.
