Course Overview
Designed for travel professionals seeking to enhance their consultative selling skills and technical expertise in international travel planning. Focuses on advising customers on global destinations, complex travel arrangements, and advanced airfare construction and ticket management in line with IATA resolutions applicable to accredited travel agencies.
What You Will Learn
- Identify and consult on popular international travel and tourism destinations
- Advise customers on transportation modes, accommodation, and tour options
- Apply relevant IATA resolutions for accredited travel agencies
- Construct complex airfares and manage electronic ticket changes, reissues, and exchanges
Key Learning Areas
- Popular tourism destinations and travel trends
- Sales techniques for travel consultants
- Airfare construction, ticket exchanges, and reissuance
- Travel industry laws and regulations
- Tour, luxury, and group travel options
- Accommodation options beyond hotels
- Social media marketing for travel professionals
Who Should Enroll
- IATA Foundation in Travel and Tourism graduates
- Retail, home-based, and niche travel consultants
- Professionals in reservations, marketing, and sales roles
- Travel advisors seeking career advancement
Certification
Participants who successfully pass the final examination will be awarded an IATA Diploma.